House rules Sunda Ville Apartments

House rules Sundaville appartments
Kaminda Seru Waterloo 18 Willemstad
2018

 

Minimum-stay / Arrival and Departure

The minimum-stay is 5 nights. You may arrive or depart any day you like. The arrival time  is 16:00 h. or later. Please leave your accommodation at the latest at noon 12:00 h. to allow us enough time to prepare the rooms for the next guest.
In case you want to use the accommodation till the evening (because of a late flight for example) you can book a 'late check-out' (costs € 50.- or Nafl 120.-), under condition that your late check-out has to fit into our planning, so please inform us in advance.

Usage of the Accommodation

The accommodation should be exclusively used as a holiday residence. This implies understanding and respecting the custom rules for right behavior in luxury residential areas on Curaçao. This means for example: not being of any nuisance to neighbors in whatever form, no sunbathing naked or topless, no parties with a more than the allowed number of guests (unless you have the written consent of the landlord or the person replacing him). When in doubt, always consult the landlord or the custodian.

Service car and parking

We do have a service car at your disposal during your vacation. Costs are nafl. 60,- per day and a deposit of € 300,-
You may park a car that's not ours on our terrain. Costs are nafl. 5,- per day, and you'll receive  a remote control for the gate (deposit: nafl. 50,-)

Payment

When you agree with an offer, the next step is that we will ask you for a scan or photo of an ID (with photo) like passport, drivers licence or other ID, as well as for any of your fellow travellers. You may mask your SSN.

Without these documents we cannot accept a booking.
Please understand that we ask you this since we like to know who is going to stay with us.

To make a booking final, we'll ask you to transfer 50% of the total amount asap to make your reservation final. The rest of the amount should be paid at the latest 10 days before arrival. Deposit is € 250,- per stay. You will receive an confirmation by email after each transfer.

Three ways to settle the bill:

  • Transfer to our Dutch bank account
  • Transfer to our Curaçaoan bank account.
  • Through PayPal. PayPal also offers payment by credit cards. (in both cases there will be extra costs).

Cancellation

If you cancel your reservation, more than 4 weeks before the planned day of arrival, you will owe us 50% of the total amount. Cancelling within 4 weeks before the planned day of arrival, you owe us 100% of the total amount. We recommend you to have a travel and cancellation insurance. The administration costs for changing a reservation or replacement tenant are € 100.-

Service

Sundaville does NOT offer a cleaning service during your stay, but you will receive fresh linen and a towel set every week. We can also offer you transportation to and from the airport for Nafl 40.- per ride.

The "All inclusive offer" includes:

Weekly linen and towel set p/p. Extra linen or towel sets are available at Nafl 8;- per person.
End cleaning. The use of WiFi, Gas & Television on your laptop or tablet by means of wifi.

* NOT INCLUDED: airco and water usage. The energy readings will be taken down in your presence. The payment can be settled with your deposit. Banking fees and exchange rates will be counted in.